Clay Masters

Clay Masters is a reporter for Iowa Public Radio and formerly for Harvest Public Media. His stories have appeared on NPR

At the Central Iowa Shelter and Services in Des Moines, Iowa, health insurance navigator Andrea Pearce stood in a crowded dining hall on a recent day, shouting instructions on how residents can sign up for Medicaid.

"If you do not have insurance and you want to enroll and you have an e-mail address where you know the password," she said, "come to the computer lab we will guide you through the application."